Privacy Policy

    Your privacy is important to us and, therefore, it is our duty to respect it in relation to any information we may collect on our website and other services we outsource.
    This Privacy Policy is intended to help you understand what information we collect, why we collect it, and how it can be updated, managed, shared, and deleted.

    1. GENERAL INFORMATION
      Voltolini Home, located at Av. Joaquim Ferreira da Costa, 230 | B. 5º Distrito Ind. | Votuporanga – SP, understands that the electronic records and personal data left by you (“Holder”) when using our website and services are extremely relevant, and this Privacy Policy (“Policy”) serves to regulate, in a simple, transparent and objective manner, which personal data will be obtained, as well as when and how they may be used.
      This policy contains information about the collection, use, storage, processing and protection of data from users and visitors to the voltolini.design website.
      This document was prepared in accordance with the General Data Protection Law (Law 13.709/18) and the Brazilian Internet Civil Rights Framework (Law 12.965/14). Due to regulatory updates, this document may be subject to change; therefore, it is important that users consult it periodically.
      As this is non-sensitive personal data, data processing carried out by Voltolini Design occurs on the legal basis that determines the provision of consent by the holder.
    1. HOW WE COLLECT PERSONAL DATA FROM USERS OR VISITORS
      There are three ways we collect data and information about you when you access or
      use our website (voltolini.design):
      1. Voluntarily, through information provided by you;
      2. Automatically, through data that is processed automatically when you access or use our services;
      3. By sharing, that is, information we receive about you from third-party services.
        Below, we describe how information may be collected in each of these three categories.
         Information provided voluntarily
        This is information that users provide when filling out contact or registration forms. This information includes basic personal identification data, such as:
        • Name;
        • Surname;
        • Email;
        • Telephone/Cell phone.
        Information provided automatically when accessing our website
        When you access our website, your electronic device automatically provides some user registration information. This information may be provided by your browser or device, as well as through cookies or other tools. It is important to clarify that we do not analyze this data individually, but rather statistically, with the sole purpose of better understanding the interests and needs of our users and visitors, so that we can improve the content and functionality of our website and application. Examples of this information include:
        • User’s Internet Protocol (IP);
        • Browser used;
        • Geographical location (geolocation);
        • Time of access to the website or application;
        • Pages visited within the website;
        • URL from which the user or visitor comes.
        Information provided by third parties
        We may also, in a secure and transparent manner, obtain information from other affiliated and/or partner companies, or from third parties contracted for the purpose of collecting and analyzing information. For example, the Voltolini Home website (voltolini.design) receives data from third parties, such as Google and Facebook, for marketing and advertising purposes.
        This data collected from third parties is used to, among other things, offer targeted and assertive online advertising, analyze and control data, determine the popularity of certain content and better understand your behavior on the network.

    2. WHAT PERSONAL DATA WE COLLECT
      Our processes are consistently tailored to ensure we only collect necessary information. Furthermore, we have adopted internal processes and policies that ensure compliance with standards and best practices regarding personal data protection.
      Personal data collected from users and visitors of the website (voltolini.design) are as follows:
      • Contact details: name, email and telephone number;
      • Data for browsing optimization: advertising cookies (Facebook), performance and analytics (Google Analytics).
    3. FOR WHAT PURPOSES DO WE USE THE PERSONAL DATA OF USERS AND VISITORS
      • User and visitor well-being: in order to improve the service offered, facilitate, streamline and fulfill the commitments established between the user and the company, improve the user experience and provide specific functionalities depending on the basic characteristics of the users.
       • Platform improvements: performance analysis, as well as understanding how users use platform services, to help with business and technical development.
    4. WHAT PROCESSING DO WE PERFORM ON USER DATA
      Our application is committed to applying technical measures to protect personal data from breaches, unauthorized access and situations of destruction, loss, alteration or dissemination of data.
    5. HOW LONG DO WE STORE USERS' PERSONAL DATA?
      We store the personal data of users of the website seusite.com.br for the period necessary to provide the service, as set forth in item I of article 15 of Law 13.70 9/18.
      Users' personal data may only be retained after the end of
      its treatment in the following cases provided for in article 16 of the aforementioned Law:
      I – compliance with a legal or regulatory obligation by the controller;
      II – study by a research body, ensuring, whenever possible, the anonymization of personal data;
      III – transfer to a third party, provided that the data processing requirements set out in this Law are respected; or
      IV – exclusive use by the controller, with access by third parties prohibited, and provided that the data is anonymized.
    6. CONSENT
      By using our services and providing personal data on our website or application, the user will consent to this Privacy Policy, since each form contains a privacy consent term, which the user must tick and be aware of in order to send their data filled in the form.
      By registering or providing some of your personal data, the user demonstrates that he/she is aware of our privacy terms and can exercise his/her rights to cancel the account, as well as access and update his/her data at any time, ensuring the veracity of the information provided by him/her.
      The user has the right to withdraw their consent at any time. To do so, simply contact us via email: [email protected]
    7. USER RIGHTS
      On our website, the user has control over their personal data. The contact form on every page of the website voltolini.design, users can exercise their rights quickly and easily. They can request:
      • Access to personal data: the user can have immediate access to their personal information and change it whenever necessary;
      • Request for knowledge about the use of personal data: if the user wishes to know how and for what their data is used, we will send an explanatory email within 5 days of the request.
      • Request for deletion of personal data: You can request the deletion of your personal data, and we will respond within 5 days. Please note that in some cases, we are legally required to retain the data.
    8. DOUBTS
      Any questions regarding the Privacy Policy may be sent to
      directly to the person responsible for protecting personal data, via email: [email protected]
    9. UPDATES
      Voltolini Home reserves the right to make necessary updates to this Policy at any time. It is the user's sole responsibility to regularly check and consent to the latest version.

    This policy was updated on November 9, 2023.